1️⃣ How long does delivery take?
Orders before 10:00 AM → same-day processing. Delivery within 2–4 working days (UK only).
2️⃣ Can I change my delivery address?
Yes, if your order is not yet processed. Contact us via WhatsApp. Fees/delays may apply after processing.
3️⃣ How can I track my order?
Provide phone & email at checkout. You will receive tracking from our courier partner.
4️⃣ What if my goods arrive damaged?
Take photos & refuse delivery or contact us immediately. Refund/replacement arranged after verification.
5️⃣ Why are returns not accepted?
Most products are food/customised items, so returns are not possible unless faulty.
6️⃣ What payment methods do you accept?
Bank Transfer & major credit cards (Visa, MasterCard, AMEX).
